Frequently Asked Questions

We're based in Fountain Valley and primarily serve Orange County and the surrounding areas. For large projects such as medical facility builds or enterprise infrastructure, we're available throughout Southern California.

For managed IT clients we typically respond within the hour. For new inquiries we almost always get back to you in the same day.

Both. We work with businesses of all sizes, from single-location small businesses to multi-site medical facilities. Every client also gets the same level of attention regardless of the size of the job.

Both. We offer managed IT service contracts for businesses that want ongoing monitoring, maintenance, and support, as well as one-time project work for installations, builds, and repairs.

Our managed IT plan includes remote support, security monitoring, backup monitoring, software installation help/general hardware and software help, and more.

Yes. We handle full IP camera and surveillance system installations including wired and wireless setups, PTZ auto-tracking cameras, facial and vehicle recognition, license plate detection, and AI event triggers. We work with both on-premise recorders and cloud-based systems.

Yes. We do full low voltage and structured cabling installations including Cat6, fiber, patch panel termination, and IDF/MDF builds. We've completed cabling projects in office environments, medical facilities, and more.

Yes. This is one of our most common requests, and we have integrated both of these countless times. We handle Microsoft 365 setup, migration, and ongoing management including email, Teams, SharePoint, and licensing. We also assist with broader cloud migration projects depending on your current infrastructure.

Yes. We have multiple PC/Server construction specialists who can build custom workstations and servers spec'd to your workload, whether that's a high performance editing machine, a business workstation, or a full rack-mounted server setup. We also handle procurement if you need specific hardware sourced.

Pricing depends on the type of work. Managed IT services are billed on a monthly contract basis. Project work such as installations, builds, and cabling is quoted per job. Contact us for a free estimate on any project.

Yes. For any project work we're happy to provide a free estimate. Reach out through our contact form or give us an email or call and we'll discuss the scope of the job and get you a number.

We currently charge on a monthly basis, so there is no minimum contract length for our managed IT services.

You can use our free Breach Checker tool to check if any email address associated with your business has appeared in a known data breach. For a more thorough security assessment, contact us directly.

Call us immediately at (714) 329‑3528. In the meantime, power off the device and disconnect affected devices from the network/wifi to prevent the malware from spreading further, and do not reconnect them to the internet or power them back on. Once you're ready, an offline scan in some cases can safely remove the malware, but a full reinstall of your operating system may be required to fully wipe out the malware.